SUPPORT > TEAM BIOS
Enoch Seward - Director of Operations
“I have been with the EasyID® support team since 2002, and as VP of Technical Operations, it is my responsibility and privilege to manage the Support and Implementation departments. Despite our continued growth, one thing has not changed – our commitment to provide exceptional customer service. We understand that our success depends on your success. Over the years, we have been presented with many complex, technical challenges, but in each case, EasyID® has been able to provide a solution to meet or exceed our customer’s expectations.”
Jon Grabbe - Implementation Specialist
“I joined the EasyID® team in 2005. As a member of this team I am primarily responsible for implementing EasyID Modules. I also assist with support issues and other special projects. I guess you could say that I am responsible for making sure that our products remain Easy as EasyID®!"
Butch Hamilton - Military Implementation Specialist
"With over 22 years in the Army (Medical field) and over 20 years experience in IT (technical and customer support areas), I bring a wide range of experience to the EasyID® support team. I am primarily responsible for our Military customers (Implementations, Support, B2B VPN Connections, GSA Contracts, and other projects). Coming from a Military Medical background, I am a dedicated advocate of “Positive Patient Identification” and I will always recommend the most complete products and services to meet those needs. Having been working with EasyID® software since early 2007, I have seen the standards of our products and the customer support expectations set higher by all the EasyID®/GBS family. I look forward to providing the very best in “Positive Patient Identification” products to all of our Department of Defense and Civilian Medical Facilities."
Clint Powers - Support Specialist/Project Manager
“I have been with the EasyID® support team since 2007. I have over 15 years of experience in both the areas of technical support and customer service. My responsibilities include the following: Technical Support, After Hours Support, Implementation and Project Management.”
Gary Bray - Support Specialist
"GBS is a great place to work. I have met many new clients in my job supporting EasyID® and TAMS software applications. Before joining the EasyID® support team, I served as client support in small and large healthcare based facilities. So, I can easily relate with the daily lives of many of my customers. I look forward to serving you!"